As of today all plans have been revised and include additional bandwidth and disk space. Pricing remains the same for all plans.

The revised plans are as follows:

• Small - 10 GB disk space, 100 GB monthly bandwidth, 20 GB of backup space
• Medium - 20 GB disk space, 200 GB monthly bandwidth, 40 GB of backup space
• Large - 40 GB disk space, 400 GB monthly bandwidth, 80 GB of backup space
• X-Large - 80 GB disk space, 800 GB monthly bandwidth, 160 GB of backup space

Any existing customer who wants their plan upgraded to match the new allocations please create a ticket with support. Downtime for the upgrade is usually no more than 10 min.

Should a service fail on your managed VPS, our monitoring will automatically restart it. We monitor not only the port to ensure it’s active but also if it returns valid results. Currently we are doing this for HTTP and ClamAV services but can add this feature to other services per customer request.

More details can be found at our customer service blog:

http://www.supportem.com/blog/article/163